QuickBooks Payroll Error 12057 is part of the 12000 series of update errors and typically occurs when you attempt to download the latest QuickBooks payroll updates, but the software fails to connect to the internet or Intuit’s servers.

The full error message may read:

“Error 12057: A network timeout has occurred. QuickBooks failed to complete payroll update.”

This error prevents you from downloading the latest tax tables, payroll forms, and paycheck calculations—putting your payroll tasks at a standstill.

What Causes QuickBooks Error 12057?

Top Reasons Why Payroll Update Fails

QuickBooks Error 12057 usually arises due to internet connectivity issues or system configurations. Here are the main causes:

1. Internet Connection Timeout Slow or interrupted internet leads to server timeouts while updating.

2. Firewall or Antivirus Blocking Connection Security software may prevent QuickBooks from accessing payroll servers.

3. Incorrect SSL Settings or Expired Certificate If SSL settings are wrong, QuickBooks fails to create a secure connection.

4. Incorrect Internet Explorer Configuration QuickBooks uses Internet Explorer settings for network access. Misconfigured settings can cause update failures.

5. Multiple QuickBooks Versions Installed Having multiple versions may confuse system configurations and block updates.

6. Proxy Server or VPN Conflicts Proxy or VPN settings can interfere with server communication.

Step-by-Step Solutions to Fix Error 12057

Resolve QuickBooks Payroll Error 12057 Easily

Step 1: Check Internet Connection

1. Open a browser and visit any website (e.g., www.intuit.com).

2. If the page doesn't load, troubleshoot your Wi-Fi or Ethernet connection.

3. Restart your router/modem and system.

💡 A stable internet connection is essential for QuickBooks updates.

Step 2: Configure Internet Explorer Settings

1. Open Internet Explorer.

2. Go to Tools > Internet Options.

3. Click the Connections tab > LAN settings.

4. Uncheck "Use a proxy server for your LAN" (if enabled).

5. Click OK, then go to the Advanced tab.

6. Scroll to Security:

   • Check ✅ “Use SSL 2.0” and “Use SSL 3.0”.

7. Click Apply > OK, then restart QuickBooks.

🔐 These SSL settings enable secure connection to Intuit servers.

Step 3: Temporarily Disable Antivirus/Firewall

Your firewall or antivirus might block update servers.

1. Temporarily disable Windows Defender or your antivirus software.

2. Add QuickBooks as an exception:

   • QBW32.exe

   • QBUpdate.exe

   • Payroll update utilities

3. Restart QuickBooks and try the payroll update again.

🛡️ Re-enable your security software after the update is complete.

Step 4: Set QuickBooks to Use Internet Explorer

1. Open QuickBooks.

2. Go to Help > Internet Connection Setup.

3. Select Use my computer’s internet connection settings.

4. Click Next > Done.

🔄 This ensures QuickBooks uses the correct internet settings.

Step 5: Reset QuickBooks Updates

1. Open QuickBooks.

2. Go to Help > Update QuickBooks Desktop.

3. Click on the Update Now tab.

4. Check ✅ “Reset Update”.

5. Click Get Updates.

📥 This clears old or corrupted update files that might be triggering Error 12057.

Step 6: Download and Run QuickBooks Tool Hub

1. Download the QuickBooks Tool Hub from Intuit’s official site.

2. Open the tool and go to Program Problems.

3. Run Quick Fix My Program and Network Issues Tool.

These tools help fix connectivity and internal configuration problems in QuickBooks.

Step 7: Manually Update Payroll Tax Tables

1. Open QuickBooks.

2. Go to Employees > Get Payroll Updates.

3. Select Download entire payroll update.

4. Click Update.

💡 Ensure your payroll subscription is active by logging into camps.intuit.com.

Tips to Prevent Payroll Error 12057 in Future

Stay Error-Free with These Pro Tips

• Regularly update QuickBooks and tax tables.

• Don’t install multiple QuickBooks versions unless necessary.

• Always use a secure and fast internet connection.

• Avoid using proxy/VPN when downloading updates.

• Periodically clear Internet Explorer cache and adjust settings.

Frequently Asked Questions (FAQs)

Q1. What does QuickBooks Error 12057 mean?

It means QuickBooks failed to connect to Intuit's payroll update server due to internet, security, or configuration issues.

Q2. Can this error affect my payroll processing?

Yes, without the latest payroll updates, tax calculations and paycheck processing may become inaccurate or inaccessible.

Q3. How do I fix SSL settings for QuickBooks?

Go to Internet Explorer > Internet Options > Advanced tab, and enable SSL 2.0 and SSL 3.0 under the Security section.

Q4. Can I use Chrome or Edge to fix the error?

No. QuickBooks Desktop relies on Internet Explorer settings, regardless of your system’s default browser.

Q5. Will reinstalling QuickBooks fix error 12057?

Only if the error is caused by corrupt program files. Try all network-based fixes first.

Q6. What should I do if the issue persists?

Call QuickBooks Payroll Support at +1-(855)-954-6208 for expert troubleshooting and advanced repair tools.

Final Thoughts

QuickBooks Payroll Error 12057 may seem intimidating, but it's generally fixable through a few smart troubleshooting steps—most of which involve tweaking your internet and browser settings or temporarily disabling security barriers.

If none of the methods resolve the issue, don’t hesitate to contact QuickBooks experts at +1-(855)-954-6208 for instant help. With the right support, you can quickly get back to smooth payroll processing and compliance.